The Maids Central Maryland Reviews
I feel that the Maids always go above and beyond what I have expected. And I expect a great job because that is what I always get! Thanks --
Nancy
The level of knowledge on how to clean, as well as the level of professionalism. I also LOVE that you followed up to ask whether we were satisfied with the service.
Gail Z
"The team was very thorough, courteous, and efficient during the time they were here at my home. I would definitely recommend The Maids to family and friends and I will continue to use The Maids service. Thank you for a job well done."
Tara
"My bed was made especially nice today, thank you so much! I love coming home to a clean and fresh-smelling home. Thank you for dusting/vacuuming the window sills!"
Lora
The women are excellent. The show up on time, are professional, complete the tasks as required, complete additional things as needed, and are always polite and compassionate to this senior citizen.
Marilyn K
Team 8 ALWAYS does an exceptional job cleaning my house. I look so forward to their arrival. I always leave the house to let them do their job without me in the way. I trust them completely to do a great job and lock up when they are done.
Trisha
the ladies are very cooperative if I ask them to do something that I think that they might miss. The ladies are short and I am tall and can see things that need dusting that they can't, and they comply immediately.
Valeria
The ladies are on time, and do a very good job of cleaning, and are very friendly. The only thing I would request is to be more careful of walls and furniture when vacuuming. I would also like to thank the ladies for being so kind our dog, Dolly, who looks forward to their arrival every Friday.
Wayne W
The women are very professional, compassionate to this old woman's requests, and complete everything in a timely manner. I have recommended your services to other folks.
Marilyn K
We had company from out of town arriving and had just gotten home from a two week vacation and I had no time to clean. The team did a wonderful job of thoroughly cleaning my house and I felt relieved that my house look so clean.
Tina
The team arrived on-time & promptly began cleaning. The leader made sure each team member knew the tasks they were to perform along with any special requirements. The leader also had her own set of tasks to perform as well. This is basically what has been observed at each visit.
Shana
Team 8 is the best! They always arrive on time, greet everyone, and get right to work. I run a family childcare center and the children know the team as the ladies. They enjoy greeting the children and are always very kind and attentive to the needs of the children whether it be needing to close a door behind them, latch a gate, watch out for a cord, or smile at a crying little one. Their service has been invaluable to me. They are in and out in an hour too, which helps us get right back to our day. If the weather is nice, we usually just play outside while the house is being cleaned.
Patti
Team 2 continues to do an excellent job - the team works together to get the job done. The leader not only ensures the team has performed their tasks thououghly but also is a working member of the team. The work has always been top notch.
Meg
The team is extremely thorough, consistent, careful,and profession. The team leader is outstanding and cares about the details. I truly appreciate that they can come on Saturdays. Best service I have ever used.
Carleen
Team 9 is the absolute best! I wish I had them every time and not just sometimes. Keep up the good work. You truly exhibit a lot of pride in your work and it does not go unnoticed.
Lina
Besides being always pleasant and friendly, Team 7 Rocks this house There is so much class in their finishing touches and expert cleaning ability that we are glad you sent them to us! THANKS.....
Bingham
The Maids did a very thorough job cleaning our new home. it was very dirty and there was dirt in places we didn't even know. The Maids did an excellent job cleaning everything and I would highly recommend them!
Erica
A very dedicated crew, team #9, to doing a very thorough job throughout our home. When they leave, I feel as if we have a new house, it feels so fresh. The girls are lovely and are so kind that I'd like to have them all as neighbors.
Liv
This is the first time I've provided feedback, though the The Maids have been cleaning my home for two years now. On Wednesday morning I had left clean sheets and pillowcases on the bed in the guest room, intending to make up the bed later in the day. Imagine my surprise when I returned home to find that Maria's team had made up the bed for me! That kind of service was above and beyond and I felt it warranted feedback and a comment. Thank you!
Lea
My husband is usually working from home when the ladies are here. He always comments about the vacuuming. He says it is running the entire time they are here and it amazes him. We are so impressed with the entire process!
Kate
The team from The Maids that cleaned my house was amazing. Matter of fact; I have already referred one of my neighbors. I now want to go to once a month cleaning. I will be requesting the same TEAM #6 !!! GREAT JOB !! Thanks for doing such an awesome job
Kelis
"I have been using The Maids since 1997 when I moved to the area. They have proven to be trustworthy and respectful of my home. Compared to a smaller 1-2 person operation, they are on the expensive side, but it is worth it to me because I prefer the fact that a team of 4 people complete the cleaning - and do a great job - in 1.5-2 hours max. I would not like having someone in my house cleaning all day. And because they have many employees working for the company, they NEVER cancel on me due to an emergency, sickness, etc. I also appreciate that they have also been willing to work with me to the extent possible if I have a change in schedule due to vacations, special occasions, etc."
Janna
The team arrived when promised (exactly in the middle of the two hour window) and were very prompt and efficient for this first time cleaning. In the future I plan to have the apartment cleaned by the same team every other week.
Hanna
"I don't fill out the survey very often, and I feel kinda bad about that, because the ladies are phenomenal, every time. We've been customers for several years now, and our crew is tremendous. Friendly, punctual, very professional. I have not hesitated to recommend The Maids to friends. The service I have received has been extraordinary."
Eva
The day-ahead notification of arrival timeframe... teams show up on time and ready to start right in.. Lead is always friendly, professional, and serious about getting it done right!
Joseph K
My Team 4 are extremely pleasant upon arrive, even though it is usually late on a Friday. They are efficient, thorough and very honest. Always concerned that I'm pleased with everything before the leave! Love these girls!
Joan R
The throughNess of the team the kindness and the most considerous team Leader. Team 4 is a most excellent team. The attitude of the entire team was excellent. They did cleanin tasks I atempted to but was not able to even complete myself As they had cleaning tools and cleaning agents(solutions) not readily available to the general public
James
Team #1 did a great job with spring cleaning our home - I liked the structured checklist approach, how industrious the team was with some tougher areas of our home, and good communications.
Vance K
The last cleaning was after holiday decor was taken down and a teenage birthday-sleepover party and still after 2 weeks, the house is clean and ready for guests. This is so wonderful for our family!
Daria
"The Maids did a thorough job, and were extremely friendly, professional and polite! They did not leave one thing untouched. I've had my home cleaned professionally before, but never before like the job that this team did. When I learned that they were actually members of different teams working together for that one Saturday only, I told them that they were the ""all star"" team for the Maids!"
Daniella
Quick, efficient, thorough and reasonably priced. This cleaning was the best ever and they are always good. Changed bed linens, great job in the bathrooms. Extremely, extremely happy and thankful. Great job!!!
Jeff
"The Maids were surprisingly thorough in cleaning even items that were jus laying around. The showed a genuine inerest in ensuring that there was nothing that was left for them to do - there was not. While they attentive to my interest in what they were doing, they would have worked independently to my comp,lete satisfaction had I not ""looked in"" from time to time. I am completely satisfied with their work."
Cloe
This team consistently does a good job. They arrive on time, work well as a team and do a very thorough job cleaning and straightening each area of the house. The leader never fails to ask if I have looked around and if I was satisfied with the results.
Beth
I was very pleased that they made all the beds.even the ones where the sheets wee not being changed. I wish they would do this all the time. I hope this comment will encurage all-bed making.
Cher
My house always looks perfect after The Maids come. They do such a perfect job and my house stays spotless for at least a week or more. I am very satisfied with the service and appreciate the caring nature of the girls.
Susan Culp
"Team #6 is awesome. The ladies consistantly do a great job in every room. Even though I wasn't able to unclutter before they came, they cleaned everything and neatly placed all the clutter back in order. I am always pleased with the job these ladies do. They take pride in their work and it shows."
Mike
"The ladies walk through the door and get right to work. They continue at a brisk pace until the job is complete. Extremely efficient and hard working. Consistently, this is the most thorough cleaning of my home that I have ever experienced."
Gail
In addition to their usual fine job a team member caught an area I had missed. I was checking to make sure they had caught an area of the kitchen floor that needed additional attention. She had already taken care of it and noted some related spillage on the adjacent cabinet. Kudos to their efforts.
Alicia
We are preparing this home to be listed for sale. We have never used a service like this before, but knew we needed help. This crew was friendly, helpful, and above all else, professional. My experience was really great. I am planning to have this house attended to every other week until it is sold, and may well continue it at my new residence. I will recommend this service to the new owners and to my agent to share with her other clients. For me, it is worth every cent spent.
Britney
Miriam and Team 4 are always pleasant and professional. They arrive as promised and do a thorough job. Our home looks and smells great when they leave. We've had other cleaning services, but I have been most impressed with the Maids - Team 4 in particular.
Milan
The team was fantastic. They cleaned my bachelor brother's home which probably hadn't had a thorough cleaning for many years. The stove looks like new, finger marks all over the place are gone. The multitude of dust on all of the sports memoribilia is gone. The vacuuming was thorough and deep. The meticulous work in the bathroom was remarkable. The team was hard working under very dirty conditions and friendly. The speed at which the home office was able to schedule the cleaning was outstanding. Thank you, thank you, thank you.
Susan
I have never used The Maids before, and they did an amazingly wonderful job! I followed along after them, and they did a thorough job on the house I was moving into, one that hadn't been cleaned in a while.
Esme
The team is diligent, works hard and is very friendly. Everything in my home is cleaned to perfection. Because there are 4 members of the team, they are done with the cleaning of our house in a little over an hour.
Nancy
I had to leave home early this morning and missed seeing my group, but when I arrived back home in mid-afternoon I could see they had been there. The kitchen counters were clean and shining, there was no dust anywhere and the house seemed even to smell clean! I'm just delighted with Celenia's group and the work they did today. Many thanks!
Joe
We are preparing this home to be listed for sale. We have never used a service like this before, but knew we needed help. This crew was friendly, helpful, and above all else, professional. My experience was really great. I am planning to have this house attended to every other week until it is sold, and may well continue it at my new residence. I will recommend this service to the new owners and to my agent to share with her other clients. For me, it is worth every cent spent.
Peter
I work for a property management company. We had a property with a new tenant that urgently needed to be cleaned. Linda was my first point of contact at The Maids and I have no called another company since! Not only are all of the properties spotless after cleaning, but the customer service is superb.
Terrena
"We have used the service for almost a year and we are extremely happy with how professional, friendly, efficient and thorough the ladies are. Team #6 is great. Additionally, everyone from the office is polite and very accommadating."
Stephanie
The Team is thorough in their cleaning and the products used make the house smell clean and lemony. Since there are 4 of them who come to do cleaning, the house is cleaned in a little over an hour and everything is cleaned to my expectations.
Brian
"Our team cares about the work they do - the want to be efficient, but they don't rush to get through to the next house. I assume that's SOP for The Maids as a company. The back office is also always responsive and helpful. Most important for my family - we have the same team each month and the same Team Leader. They love our dog, ask about my Mom and know our home. I know I can count on them to give a little extra attention where needed when needed. We appreciate The Maids and recommend them wholeheartedly."
Louse
We have Team 2 Lead by Michelle. Funny story, about good sense of humor plus talent. Part of your cleaning includes neatly folding the TP in the bathrooms into a nice point. I was on vacation the previous week and the condo cleaning crew for the unit prepares the TP with a flower shape vs a fold. So I had to bring this home and I left it behind for Team 2 and said game on. Well upon arrival at the house at the end of the day I found all our bathrooms had PERFECT flower way above the quality of the one I left as a sample. I do not expect this as the fold is fine. What I enjoyed was their taking the challenge and have some humor as my wife was home when they entered and she heard them all in a bathroom laughing. Well they were making perfect TP flowers is what they were doing. Thanks to Team 2 and Michelle. GREAT WORK!
Nelly
I just completed a 6 month home renovation project that left dirt and dust EVERYWHERE. The Maids Team 2 came in and cpmpleted my project by giving it a well needed clean and most needed shine. Thanks to The Maids for a job well done!!!
Andrea
"They are very thorough in their cleaning, very professional in doing their jobs and very warm and friendly. I would highly recommend them. I am very particular about how things are cleaned and I was thrilled with the results."
Nancy
"The Maids are very thorough in their cleaning and they attend promptly to all the details. They are very friendly and professional. I love the little touches that they leave around the house--toilet paper folded into a V, tissues folded into flowers and cute positioning of some of my stuffed animals on one of my tables."
Denis
The team does a good job and are always pleasant and cheerful. I am glad to see them. The Team Leader always asks on arrival if there is anything special that needs done and asks if everything is satisfactory when they leave.
Karen
The service was wonderful. Helping us out on short notice was greatly appreciated as was the competence, friendliness and attention to detail of Kristina and her team was great.
Sinday
I get The Maids once a year at Christmas time. They arrive on time, start cleaning as soon as they walk in the door, handle themselves in a professional manner, work well as a team and do a thorough job of cleaning every room. I have recommended them to my neighbor and look forward to their visiting my home again next year.
Dilan
First of all, I am just thankful I do not have to clean my house myself - so I am more than happy someone else does it! I have used The Maids for about 12-13 years now, and I have always been pleased with the level of cleaning the team does. The one comment I would make is that when they dust or vaccuum, they often will move pictures, knickknacks or area rugs around and put them back in a slightly different spot. I assume they are trained to do this to show that they have dusted, but I would prefer that they don't - I can tell whether or not the area has been dusted without evidence of being there. Thanks!
Michael
Very detailed. I also like the added touch of the flowers on the toilet paper and fan shaped tissue in the napkin holders. I appreciate they take the time for the little things. I have had many services before and this team tops them all. I just moved in to a home and really needed a deep clean. I wanted special attention to the baseboards and doors. They did exactly what I needed. There is also someone in the office when I needed them. Excellent. I will use them again!!
Mollie
We have thoroughly enjoyed getting to know Team 8 and Daniella. The ladies are always on time, in clean uniforms, and greet us with smiles when they come through the door. This is a family childcare home, and the daycare children have gotten to know everyone. They announce the ladies are here! when they see the yellow van. The women go about their business of cleaning and are always very aware of where the children are, what gates and doors need to be closed, etc. It has always been a very pleasant experience. With anywhere from 3-10 children in our home on a regular basis, keeping up with them and the regular cleaning became too much. The Maids/Team 8 has enabled me to keep my focus on the children and I couldn't be happier with the results.
George
i'm 57 i don't like to clean, it takes too long, and i've too many arthritic reasons not to clean. besides they do a better job than i could do in 2 days. they are respectful and nice and arrange my clutter so beautifully. my husband especially likes whatever they use to shine the stainless steel sink.
Robert
Every cleaning I have had so far with our team, Team 3, has been out of this world! Everything is absolutely immaculate when I get home, and when I have to be in their way during the cleaning every now and then, they are all very personable. I would recommend The Maids to anyone looking for cleaning services. I don't know what I'd do without you guys!
Barbara
The cleaning crew far surpassed my expectations. This was a first time cleaning and there was a lot to be done. I'm still wondering how 4 people managed to do that much in the allotted time.
Phil L
This team works very well as a team - each member seems to know what is expected and does their job. The team leader works alongside them and also ensures each task is done well.
Bill
The teams are prompt, courteous, mindful of the dynamics of our home, kind and respectful. Our home is a new home and this is only the second time they have been in it to clean, however they paid close attention to the areas in the home that needed a little TLC due to our organizational handicaps.... (we hope to have the boxes out of the way soon.) In our old home we also had an exemplary team although I didn't get the chance to say so on this medium. We are extremely happy with the level of professionalism and care each member takes. Thank you!
mary J
Arrived on schedule, each member attended to their task - team leader also attended to tasks as well as overseeing work of the team. Good job & good team effort.
Emilly
Team 8 did a wonderful job as always! I came home to find they had made my bed (I had left clean linens in a disorganized heap on top of my bed). I wasn't expecting them to do that. What a treat! A big thanks to The Maids and Team 8!
amy
This team consistently does a great job. On arrival they go right to work - it is clear each member knows exactly what their tasks are. The team leader works right along with the team and checks to ensure each member is clear on their tasks. The leader also checks with me when they arrive and depart for any comments or concerns. I continue to be pleased with the performance of this team.
Kendal
They are very professional and my house is just beautifully clean. Since I am not on a regular basis every group that has been here has been fantastic!
Demi
Very fast and thorough. Cleaned switchplates, picture frames, light fixtures, under sofa cushions, and were meticulous in every detail. Hooray for Team # 3. They are outstanding!
Rose
The ladies are always curteous and go right to work and do a very good job cleaning our home. I do recommend the Maids to everyone I have a conversation with about housecleaning.
Megan
I trust this team to come into my home and complete their tasks without our presence on site. I actually look forward to their arrival. The operators have established a rapport that builds with each visit. I cannot express with words my level of satisfaction, so I'll end here.
Justin W
The cleaning professionals were extremely professional and courteous. They did a thorough cleaning and were completely efficient. They cleaned quickly and effectively. We are very satisfied. This was our first time using this service, but we have opted to continue using them every other week. Outstanding job! Thank you!
Laura
"Team 8 from The Maids has consistently done a great job of cleaning our home for the last several years. They are 100% reliable, show up as scheduled, and always reset our alarm and lock the door before they leave. It is a joy having this service!"
Daniela
The team does a fantastic job! My house is clean and sparkling, without any smells from cleaners, which is great because I am allergic to many of the perfumes in commonly available cleaners. They truly clean my house the way I would if I had the time to do so! On top of all that, the ladies are very nice and friendly.
Maureen
We have used the Maids (Team 8) for over 2 years and couldn't be happier. I run a family child care out of the home, and Maids have been amazing. They are attentive and aware of the kids, and are cautious to make sure their safety comes first (keeping baby gates in place, replacing outlet covers, etc) The cleaning they do makes what I do all the more possible.
Lisa
Daniela's Team 8 does a great job, but I don't appreciate being reminded to do this survey. I am out of town a lot helping my elderly parents and a survey is not high on my priority list.
Liz
"The ladies are very friendly, and do a great job cleaning our house. Our dog, Dolly, loves it when the ladies show up, and they treat her very well."
Wayne
Team #5 is an exceptional team of professionals. Their attention to detail was exceptional and their aim to please was outstanding. They appeared very interested in doing the best job possible while consistently pleasant and demonstrated professional ethics. I certainly will in all likelihood request them again. Excellent service.
Monica
LOVED that 4 people came and really worked together to get the house cleaned. Very efficient. The team leader reviewed each and every room and made last minute touch ups as needed and requested. My home looked and smelled perfect when the team was completed.
Rebecca A
The Team comes in and immediately split up to begin their assignments. They work steadily and efficiently to complete their individual assignments within the given time frame. I was completely satisfied with the cleanliness of my house and the fact that upon completion, everything was in its proper place.
Wilbur J
"Although I usually have Team 6 clean my house, due to a scheduling conflict on my part, Team 2 came to clean my house today. It was as though they had cleaned it many times before. They knew exactly what to do, where everything was located and they did an excellent job! I appreciate all their help."
Dora
The lead| Cherylette| and her team were extremely hard working| very professional and thorough in all aspects of cleaning our house. I was very impressed with their energy and attitude. They provided us great customer satisfaction and service.
Ben
My team is always so pleasant and accommodating and cheerful. I am always glad to see them. The team leader always inquires at the beginning if there is anything different about the day's cleaning. They get started right away, don't waste time, and do a good job.
Tony
This team consistently does a great job. On arrival they go right to work - it is clear each member knows exactly what their tasks are. The team leader works right along with the team and checks to ensure each member is clear on their tasks. The leader also checks with me when they arrive and depart for any comments or concerns. I continue to be pleased with the performance of this team.
Daniel
I was highly pleased with the work performed by the team. They arrived within the time period promised and completed their work within the estimated time frame. I highly recommend this team for any cleaning needs.
Sara
This is the first time I was personally home when the team arrived. The quality and efficiency of their work is remarkable. It would take me an entire day to do what they do in a short time. Since starting with the Maids, I have had more time to enjoy life and do things I've never had time to do before. Thank you!
Kate
This is the second time this team cleaned my house. Unlike other previous teams, this team is very attentive in organizing the items as well as cleaning them. I loved how they even made sure my sofa coverup was properly fitted and stretched evenly! I also love the way they organize my kids' items around the room. Their signature rose origami with toiler paper edges and napkins makes me feel like I'm on an expensive cruise ship and being attended to! Great job.
Olivia
We have had several cleaning people and one other company do our home. The Maids is by far the best we've ever had. I am just hoping the consistancy keeps up. We love them. Our house looks and smells wonderful after arriving home after a long day at work. Thank you Team Three!
Justin
Everyone was professional, efficient and careful. Every minute was spent cleaning; each had their own tasks; and my home was cleaner than when I moved in! I wouldn't waste my time even thinking about another cleaning service. The Maids did a most excellent job!
Lora
Best cleaning service I have ever used. I have had independent cleaners and services before and none ever cleaned baseboards which was always a big thing for me!
michelle
I just completed a 6 month home renovation project that left dirt and dust EVERYWHERE. The Maids Team 2 came in and cpmpleted my project by giving it a well needed clean and most needed shine. Thanks to The Maids for a job well done!!!
Marco
"The ladies are punctual, professional and friendly, They clean very thorough, moving everything with care. We had construction in the home and dust everywhere, after the ladies were finished cleaning it is again spotless!"
Dorothy
"I have told many people that I have been using The Maids since 1997, so clearly I am happy with the quality of service that I am receiving. The Maids are a little pricey compared to what I know some of my friends/neighbors pay, but to me it is worth it to have a team of 4 people come in and be done in 90-120 minutes, as opposed to 1-2 people being in my home for half the day or more. Also, The Maids are VERY reliable about being on time and consistent, and the few times over the years that I have asked to have a day rearranged, they have been very accommodating, which I appreciate. The ladies conduct themselves very professionally, and I trust them being in my home even when I am not there."
Dona
"I felt like I had been treated by the staff of a 5 star hotel after Team 7 left. Everything was shining and clean. I had asked for a spring cleaning and I received a very thorough cleaning of all of the areas of my home I had asked for. I feel Team 7 went beyond the call of duty and touched and cleaned every surface that needed a deep clean. In addition, I was delighted to find my rolls of tissue and toilet paper pressed with decorative touches. This team was kind and considerate and worked extremely hard. My husband and I are going through a hard time with his cancer diagnosis and Team 7's hard work cheered my day. Thank you for your thorough and considerate service!"
Sylvia
I have used your services twice when I was moving from one home to another. I have always been impressed by the professionalism. My house looks gorgeous!!
Mary Catherine L
The convenience of our busy schedules allow us to focus on family during the weekends. I appreciate the hard work the ladies do cleaning my house to ensure I don't have to do those things during the weekends.
Ron
The house was very thoroughly cleaned after we had repairs done which left a layer of sanding dust. The bathrooms were very clean. Both my husband and I noticed and were happy with the cleaning job.
Elaine L
I was highly pleased with the work performed by the team. They arrived within the time period promised and completed their work within the estimated time frame. I highly recommend this team for any cleaning needs.
Gloria
This team has been cleaning for me for quite a while. I find their professional skills very satisfactory. I particularly enjoy their pleasant, cheerful manner. At present my house is undergoing some renovation work and is a bit of a challenge.
Milan
Everyone was professional, efficient and careful. Every minute was spent cleaning; each had their own tasks; and my home was cleaner than when I moved in! I wouldn't waste my time even thinking about another cleaning service. The Maids did a most excellent job!
Lora
